Dear Valued Customer,
As the spread of the novel COVID-19 virus continues, many states have taken measures to enact Shelter in
Place/Stay at Home ordinances. While the circumstances are very fluid, I would like to ensure you that
we are keeping ourselves updated with the latest news as it is announced. Currently all of our locations
are open, fully operational and able to perform deliveries across the country.
Based on the guide released from Homeland Security, Metropolitan Warehouse & Delivery has been
identified as an Essential Critical Business. As such, essential workers are needed to maintain the
services and functions Americans depend on daily and need the ability to operate resiliently during the
COVID-19 pandemic response. As required by the guide, Metropolitan has implemented a pandemic response
team which meets several times daily to review any new updates and provide additional guidance and
training as recommended by the CDC.
Homeland Security:
“Employees supporting or enabling transportation functions, including dispatchers, maintenance and
repair technicians, warehouse workers, truck stop and rest area workers, and workers that maintain and
inspect infrastructure (including those that require cross-border travel).”
States or cities with guidelines stricter than Homeland Security:
4/21: We spoke directly with the NOLA Mayor’s office and have been given verbal approval to being making
deliveries again this week. We are in the process of rescheduling all deliveries that have been on hold
and will resume scheduling new orders that are entered. We were informed that later this week NOLA will
put out an official communication regarding commercial vehicles entering the city.
Best Regards,
Metropolitan COVID-19 Policies and Procedures.
Critical Infrastructure Hub Postings
Our employees and delivery teams are taking extra precautions to prevent the spread of coronavirus. We’re offering customers the option of threshold delivery to avoid any unnecessary human contact. Call 1-800-300-7417 to request threshold delivery.
© Metropolitan Warehouse & Delivery. All Rights Reserved 2025 .